Privacy Policy
Last updated: September 2025
Introduction
The Telldar Holdings Company and its affiliated entities (collectively, "Telldar," "we," "us," or "our") are committed to protecting the privacy of individuals who visit our websites, interact with our digital properties, or otherwise engage with our organization. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal information.
This Policy applies to information collected through our websites, applications, and other digital channels, as well as information collected offline in connection with our business activities. By accessing or using our services, you acknowledge that you have read and understood this Policy.
We are committed to processing personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and where applicable, the EU General Data Protection Regulation (EU GDPR). For the purposes of these regulations, The Telldar Holdings Company acts as the data controller for personal data processed in connection with our corporate activities.
Information We Collect
2.1 Information You Provide Directly
We may collect personal information that you provide directly to us, including but not limited to:
(a) Contact information such as name, email address, postal address, telephone number, and other identifiers that allow us to contact you
(b) Professional information such as job title, employer name, industry sector, professional qualifications, and business contact details
(c) Account information if you create an account with us, including usernames, passwords, and account preferences
(d) Communication preferences, marketing consent status, and subscription preferences
(e) Feedback, enquiries, and correspondence you send to us, including the content of emails and contact form submissions
(f) Transaction and billing information if you engage our services, including payment card details and billing addresses
(g) Event registration information if you attend our events, including dietary requirements and accessibility needs
(h) Any other information you choose to provide in connection with your interactions with us
2.2 Information Collected Automatically
We may also collect information automatically when you access our digital properties, including:
(a) Device information such as hardware model, operating system and version, unique device identifiers, browser type and version
(b) Log information including access times, pages viewed, time spent on pages, navigation paths, and other actions taken
(c) Location information derived from your IP address, which may indicate your approximate geographic location
(d) Information collected through cookies, pixel tags, web beacons, and similar tracking technologies
2.3 Information from Third Parties
We may receive personal information about you from third parties, including:
(a) Business partners, vendors, and service providers who assist us in providing our services
(b) Publicly available sources such as company registries, professional networking sites, and media publications
(c) Marketing partners and data providers who provide contact information and demographic data
(d) Social media platforms when you interact with our social media presence or use social login features
Legal Basis for Processing
We process personal information on one or more of the following legal bases:
(a) Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications
(b) Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
(c) Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject, such as tax reporting or regulatory requirements
(d) Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights
How We Use Your Information
We use the information we collect for various purposes consistent with the context in which it was provided and the legal bases described above, including:
(a) Responding to your inquiries, requests, and correspondence
(b) Providing information about our services, capabilities, and portfolio companies
(c) Processing transactions and managing our relationship with you
(d) Sending marketing communications where you have consented or where we have a legitimate interest
(e) Improving and optimizing our digital properties, user experience, and service offerings
(f) Conducting analytics, research, and statistical analysis to understand usage patterns
(g) Detecting, preventing, and addressing fraud, security issues, and technical problems
(h) Complying with legal obligations, regulatory requirements, and law enforcement requests
(i) Protecting our rights, property, and safety, and those of our users and the public
(j) Enforcing our terms of service, policies, and legal agreements
Information Sharing and Disclosure
We may share personal information with third parties in certain circumstances, including:
(a) Service Providers: We engage third-party companies to perform services on our behalf, such as hosting, data analysis, payment processing, and email delivery. These providers have access only to perform tasks on our behalf.
(b) Affiliates: We may share information with our corporate affiliates, subsidiaries, and portfolio companies for purposes consistent with this Policy
(c) Professional Advisors: We may share information with lawyers, accountants, auditors, and other professional advisors in connection with professional services they provide to us
(d) Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities
(e) Business Transfers: In connection with any merger, acquisition, financing, or sale of company assets, personal information may be among the assets transferred
(f) Protection of Rights: We may disclose information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others
(g) With Consent: We may share information with third parties when you have given us your consent to do so
We do not sell personal information to third parties for their direct marketing purposes. We may share aggregated or de-identified information that cannot reasonably be used to identify you.
International Data Transfers
Telldar operates globally, and personal information may be transferred to and processed in countries other than the country in which it was collected, including countries that may not provide the same level of data protection as your home country.
When we transfer personal information from the United Kingdom or European Economic Area to countries that have not been deemed to provide an adequate level of data protection, we implement appropriate safeguards in accordance with applicable data protection laws, including:
(a) Standard contractual clauses approved by the European Commission or UK Information Commissioner's Office
(b) Binding corporate rules for transfers within our corporate group
(c) Certification schemes and codes of conduct that have been approved by relevant authorities
You may request a copy of the safeguards we use for international data transfers by contacting us using the details provided below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, whether we can achieve those purposes through other means, and applicable legal requirements.
In some circumstances, we may anonymize personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.
Data Security
We maintain appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
(a) Encryption of personal data in transit and at rest where appropriate
(b) Access controls to limit access to personal data to authorized personnel
(c) Regular security assessments and penetration testing
(d) Employee training on data protection and security practices
(e) Incident response procedures to address potential data breaches
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, affected individuals in accordance with applicable law.
Your Rights
Depending on your jurisdiction, you may have certain rights with respect to your personal information. Under the UK GDPR and EU GDPR, these rights include:
(a) Right of Access: Request access to the personal information we hold about you and receive a copy
(b) Right to Rectification: Request that we correct any inaccurate or incomplete personal information
(c) Right to Erasure: In certain circumstances, request that we delete your personal information
(d) Right to Restrict Processing: In certain circumstances, request that we restrict processing
(e) Right to Data Portability: Receive your personal information in a structured, machine-readable format
(f) Right to Object: Object to processing based on legitimate interests
(g) Right to Withdraw Consent: Withdraw consent at any time where we rely on consent
(h) Right to Lodge a Complaint: Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before responding to your request. We will respond to your request within one month, although this period may be extended by two further months where necessary.
Marketing Communications
With your consent or where we have a legitimate interest, we may send you marketing communications about our services, events, and other information that may be of interest to you. You can opt out of receiving marketing communications at any time by:
(a) Clicking the "unsubscribe" link in any marketing email
(b) Contacting us using the details provided below
(c) Adjusting your communication preferences in your account settings, if applicable
Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages, such as communications about your account or our ongoing business relations.
Cookies and Tracking Technologies
Our digital properties use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users. This helps us provide you with a better experience and allows us to improve our services.
For detailed information about the cookies we use and your choices regarding cookies, please see our separate Cookie Policy.
Third-Party Links
Our digital properties may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to such third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.
Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We will post the updated Policy on our website and update the "Last updated" date at the top of this Policy.
If we make material changes to this Policy, we will notify you by posting a notice on our website or by other means as required by applicable law. We encourage you to review this Policy periodically to stay informed about our privacy practices.
Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, or if you wish to exercise your data protection rights, please contact our Data Protection Office:
Data Protection Office
The Telldar Holdings Company
Email: Available upon request
Address: Available upon request
For European data subjects, our designated representative for GDPR purposes can be contacted through our London office. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or other applicable supervisory authority.